UWP app flickering on ARM PC

Anderson Rodrigues Cavalcante 316

Hi everyone.

I have an UWP application and I'm running on a ARM PC. When I open a customized content dialog the screen starts blinking.
Unfortunately, I cannot show the application nor the code, but do you guys know some cases that an ARM PC blinks because of an application?

Thanks.

Junjie Zhu - MSFT 18,476 Reputation points Microsoft Vendor

2024-08-26T02:02:45.17+00:00
Hi @Anderson Rodrigues Cavalcante .

Welcome to Microsoft Q&A!

To help you better, could you provide more details about the behavior or issue you’re encountering?

What's the system version?

Can this behavior be reproduced on other non-ARM devices?

Create a simple content dialog UWP application and open it on your ARM device. Does the same behavior occur?

Thank you.
Anderson Rodrigues Cavalcante 316 Reputation points

2024-08-27T02:34:06.15+00:00

@Junjie Zhu - MSFT , it is an ARM NX:
Junjie Zhu - MSFT 18,476 Reputation points Microsoft Vendor

2024-08-27T06:30:12.2866667+00:00

Hi @Anderson Rodrigues Cavalcante .

Can this behavior be reproduced on other non-ARM devices?
Anderson Rodrigues Cavalcante 316 Reputation points

2024-08-27T13:21:13.22+00:00

Hi, @Junjie Zhu - MSFT

It is only this specific sample ARM NX.
Junjie Zhu - MSFT 18,476 Reputation points Microsoft Vendor

2024-08-28T06:02:34.58+00:00

Hi @Anderson Rodrigues Cavalcante .
For your scenario, if this unexpected behavior has a serious business impact, I suggest that you might need to open a support ticket for this.Please contact our paid support at MS Support. You will get 1:1 support on that. Select Developer Tools -> Windows UWP Development -> Windows Universal App Dev -> App UI Development in the support page and you could contact the team. Please kindly note that your support ticket will be free if it is Microsoft's issue.

If the behavior only occurs on a single device, we recommend that you submit this behavior in Feedback Hub. You could find the Feedback Hub in the Start Menu. Please select Developer Platform->API Feedback as the category when you submit your request. The related team will check the request.

Thank you.
Anderson Rodrigues Cavalcante 316 Reputation points

2024-08-29T00:58:43.6666667+00:00

hello @Junjie Zhu - MSFT ,

Thank you for the support.

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UWP app flickering on ARM PC

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