Moving MS Office 365 from old computer to a new computer

Question

My old computer finally died after 10 GOOD years of service and I need to start using my Office 365 and SharePoint Online on a new computer I just bought. How do I go about this? I'm not adding a machine license, I'm simply REPLACING an old machine for a new one.

Ken Jinks

Answer 1

Since each O365 (active) license giving you option to work from (in total) 15 device you can download and activate your O365 products from new device and continue your tasks. If previously you have had auto-save activated you will have immediate access to all your file/s as soon as logged in to the applications
P.S RIP to the old one but there is just beginning:)

Answer 2

Hi @Kenneth Jinks ,

What do you mean by “SharePoint Online is not on any of the menus: sidebar or waffle”? Per my understanding, is SharePoint Online navigation link missing in both sidebar or waffle?

Please click “All apps” to check whether SharePoint is in Office 365 apps list.

If it exists, you can click ellipsis next to it and select “Pin to launcher”.

If it doesn’t exist, please check if the user account has SharePoint license:
Log into the tenant using an administrator account and click on Users -> Active users -> select your account -> manage product licenses.

Check whether SharePoint license has been activated:

I hope this information has been useful, please let me know if you still need assistance.

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