20,219 questions
KB4601315 for 1909 does NOT fix the problem here, tested on 2 machines. Can someone else please test the KB and report the results?
Work Folder (Arbeitsordner) Error/Fehler: 0x8007017c - The Cloud operation is invalid (Der Cloudvorgang ist ungültig)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 74%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thomas Schäfer
6
Reputation points
Hello everyone,
unfortunately synchronization is no longer possible. Setting up the new user profiles and setting up the new work folder on the server was not successful. Synchronization is currently no longer possible. The problem occurs with both PCs where the user works with. Can someone help?
Windows Server 2019 with Work Folder Server
Client Windows 10 Version 2004
Windows for business | Windows Server | User experience | Other
{count} vote
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Thomas Schäfer 6 Reputation points
2020-12-14T08:44:12.66+00:00 I have already tried a "Repair-SyncShare" without success.
Always the error after starting the synchronization.
ERORR: 0x8007017c -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2020-12-14T09:17:58.583+00:00 This is a quick note to let you know that I am currently performing research on this issue and will get back to you as soon as possible. I appreciate your patience.
If you have any updates during this process, please feel free to let me know. -
Thomas Schäfer 6 Reputation points
2020-12-14T09:27:56.383+00:00 For information:
I have taken the following steps (without success).The user profile on both PCs has been deleted. // A new synchronization was started without success - 0x8007017c
The sync share profile was deleted and recreated. // A new synchronization was started without success - 0x8007017c
The sync shares profile was deleted and the WF folder was deleted. Sync shares profile has just been set up. // A new synchronization was started without success - 0x8007017c
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 70%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Curtis 6 Reputation points2020-12-15T00:46:15.963+00:00 Having the same issue on 20H2 here. The offending update seems to be KB4592438, which applies to 2004 as well. Can confirm that disabling on-demand file access resolves the issue.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 85%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
dialsc 1 Reputation point2020-12-26T14:39:06.567+00:00 Can confirm that this update causes the same kind of problem ->2020-12 Cumulative Update for Windows 10 Version 2004 for x64-based Systems (KB4592438)
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Bouvier-Johnston, Ludovic 1 Reputation point2020-12-29T11:21:48.907+00:00 It worked on my desktop computer on Windows 10 20h2. For some reason it happened on my other computer Surface Pro 7 Windows 10 Education 20h2. I tried to uninstall the update with Control Panel and CMD but there is no option and Windows says that it is using it. Is there another way or I have to format my C drive? Is there a way to uninstall the update with the Windows install USB disk?
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Curtis 6 Reputation points
2020-12-31T04:25:03.493+00:00 Sorry, I am not familiar with Windows 10 Education. I would think the uninstall process for updates would be the same.
Try uninstalling it from command prompt (as administrator):
wusa /uninstall /KB:4592438
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Bouvier-Johnston, Ludovic 1 Reputation point
2021-01-02T05:59:34.963+00:00 I tried it still the same thing I guess I will reinstall windows. Then Thanks for the help! :)
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 91%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOR%3C/text%3E%3C/svg%3E)
Oliver Richter 11 Reputation points2021-01-06T10:07:00.617+00:00 YES after uninstalling: wusa /uninstall /KB:4592438 the problem was solved.
Please Microsoft repair this issue!
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Thomas Schäfer 6 Reputation points
2021-01-06T13:24:54.727+00:00 YES after uninstalling: wusa /uninstall /KB:4592438 the problem was solved.
Why does Microsoft have such poor quality control?!
The problem should definitely have been noticed in the internal quality controls !!!!
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32 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 67%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Christian 31 Reputation points2021-02-10T10:44:57.45+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 79%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA8%3C/text%3E%3C/svg%3E)
AndyT-8627 1 Reputation point2021-02-10T11:31:58.22+00:00 Same here on 20H2. I still have broken Workfolders unless I disable on-demand.
Microsoft told me that it might be February week C, so I'm hoping for next week. I'm not sure how Microsoft count weeks. Week C updates aren't normally released to WSUS though. -
Christian 31 Reputation points
2021-02-10T12:25:57.667+00:00 Microsoft just told me the same. I hope there will be an update next week.
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Andrew W 1 Reputation point2021-02-10T14:03:46.967+00:00 Still having issues with 20H2. Come on Micro$oft lets get this fixed. What a huge inconvenience for enterprise users.
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Anonymous
2021-02-25T13:51:24.837+00:00 Am I right in saying that KB4601382 will fix the on demand issue raised by the OP?
UPDATE: Confirmed Work Folders now works correctly on x64 Windows 10 2004. 20H2 still untested.