policy is not applying

Question

Hi all,

I have created a Teams policy, and I want to assign it to a security group that was created in Azure AD. I have an Azure AD group, let's call it SG1, and I have added one user, User1, to it. When I use the syntax below, it prompts me for a rank, and I entered it as number 5:

Grant-CsExternalAccessPolicy -Group "GroupId" -PolicyName "Teamspolicy1"

However, when I use the syntax below, I don't see the policy being applied to User1; the ExternalAccessPolicy is blank: please guide me

Get-CsOnlineUser -Identity user1@contoso.com | Select-Object ExternalAccessPolicy

Answer 1

1. Check Policy Assignment Ensure the policy is properly assigned to the group. You might want to list all policies and confirm that "Teamspolicy1" exists and is assigned correctly.

      
      Get-CsExternalAccessPolicy
   

2. Verify Group Membership Ensure that User1 is indeed a member of SG1 and that the group ID used in the Grant-CsExternalAccessPolicy command is correct.

      
      Get-AzureADGroupMember -ObjectId "GroupId"
   

3. Wait for Replication Sometimes policy changes can take a few minutes to propagate. Wait for a bit and then recheck the user’s policy assignment.

Reference Doc:-https://learn.microsoft.com/en-us/microsoftteams/assign-policies-users-and-groups