technical error of Azure AI-900 certification exam

Question

Hi Team,

I bought an Azure AI-900 voucher for completing the certification for Aug 26th , 2024.

Candidate ID:

Registration ID:

I had scheduled my exam on Aug 26th, 2024, at 3:15PM and checked in for the test by 2:45PM. Due to technical error, the Pearson Vue UI didn't allow me to proceed with the exam and asked me to reschedule the exam.

So, I request the Microsoft team to provide me with a fresh Voucher Code so that I can complete my exam.

There was no mistake from my end, I had scheduled the exam before the Voucher expiry date but due to technical error, the exam was cancelled by Pearson Vue and the resolution came after the voucher was already expired. As I am a student, again I can't buy the voucher. i need to complete the certification ASAP please give me access to launch the exam.

Please help me in this.

Thanks and Regards,

PITTU YASHWANTH KUMAR REDDY

[Mod Removed - PII]

Answer 1

Hello,

For all Microsoft Certification issues, get help through the Credential Support Forums.

Please follow these steps to post a support request in the forums:

1. In the main navigation menu across the top of the page, click “Ask a question.” You will need to sign in with your Microsoft account.
2. You’ll create a display name, and then be offered the template to ask a question
3. Be specific in the subject of your question. You should avoid including any personal information as your post will be publicly visible.
4. A forum moderator will reply within 24 business hours.

I hope this information is helpful.

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