Schannel TLS Error - Windows 11

Question

At every startup I get the following 4 errors id: 36881 in Event Viewer in Windows 11.

TeamViewer seems to work fine. Any suggestions to fix the error: The certificate received from the remote server has either expired or is not yet valid. The TLS connection request has failed.

The attached data contains the server certificate. The SSPI client process is TeamViewer (PID: 8088). Tank you

Answer 1

Hello,

First, make sure your system time is set correctly, as if it is wrong, the validity check of the certificate will fail. You can check the time settings in Settings and make sure that the automatic time setting function is turned on.

Next, check that TeamViewer is up to date. Sometimes, updating TeamViewer can solve these problems. You can open TeamViewer and go to the "Help" menu and look for "Check for new versions" to see if there is a new version available.

If there is a problem with the certificate, such as it has expired or is not valid, you can try clearing the SSL status. This is usually found in the "Content" tab of Internet Options with a "Clear SSL Status" button.

Alternatively, you can try reinstalling the certificate. This requires exporting the certificate from the TeamViewer server and then importing it into the Trusted Root Certification Authorities store using the Windows Certificate Manager tool (certmgr.msc). This sometimes solves the problem.

Finally, make sure your Windows system is up to date, sometimes system updates include patches to fix certificate problems.

If your firewall or antivirus software is sensitive, it may also interfere with SSL/TLS connections. You can try temporarily disabling these programs to see if that solves the problem.

If none of these steps resolve your issue, it may be helpful to contact TeamViewer support for more specific guidance, as they may be able to provide more details about this specific error in their software.

Best Regards,

Yanhong Liu

============================================

If the Answer is helpful, please click "Accept Answer" and upvote it.