Microsoft 365 apps will not use the default printer

Question

The Microsoft 365 apps do not use the system default printer in Windows 10. We have repaired and reset the Mircosoft 365 installation, uninstalled and reinstalled the apps, deleted and reinstalled the printer and checked the registry settings. We have also cycled the Auto Select setting, printed to the default and restarted the machines.

Answer 1

Hi @Duane Fournier

Welcome to our forum!

You may refer to the article to learn how to set a default printer in Windows 10, and refer to the link to try to fix printer connection and printing problems in Windows 10.

Hope it helps! 

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Answer 2

Word will use the selected printer for the current session, unless you change printers manually (again) at File > Print. To go back to the default printer, exit and restart the program.

You may also want to ensure that you don't let Windows set the default printer for you. See the article at https://support.microsoft.com/en-us/windows/set-a-default-printer-in-windows-e10cf8b8-e596-b102-bf84-c41022b5036f#ID0EBF=Windows_10 for which Joan Hua has already provided a link.