Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
3,183 questions
Azure Storage Accounts disappeared from portal but still appear in recent resources
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Mohamed Said
1
Reputation point
I had some Storage Accounts in the Azure Portal that are now missing. However, they still appear in my recent resources in the Azure Portal home. When I click on one of the storage accounts listed, I get a "No Access" error with a message about authorization and access tokens. What could be causing this issue?
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Mohamed Said 1 Reputation point
2024-08-28T15:14:40.1233333+00:00 { "shellProps": { "sessionId": "79d20bdfc54d48859a03aa164e4a65ad", "extName": "HubsExtension", "contentName": "ResourceMenuBlade", "resourceId": "/subscriptions/7768126a-7217-4a25-9466-52ca68dbda72/resourceGroups/publish/providers/Microsoft.Storage/storageAccounts/edaradeployment" }, "error": { "message": "No access", "code": 401, "details": { "htmlTemplate": "You do not have authorization to access this resource.<br /><br />Resource ID: /subscriptions/7768126a-7217-4a25-9466-52ca68dbda72/resourceGroups/publish/providers/Microsoft.Storage/storageAccounts/edaradeployment<br /><br />Status Code: 401<br /><br />Status Message: The access token is from the wrong issuer 'https://sts.windows.net/bb1e3d45-42d4-498d-8856-21dc78d3168b/'. It must match the tenant 'https://sts.windows.net/7b7f4b3f-163a-4658-a509-cb563dacc9b5/' associated with this subscription. Please use the authority (URL) 'https://login.windows.net/7b7f4b3f-163a-4658-a509-cb563dacc9b5' to get the token. Note, if the subscription is transferred to another tenant there is no impact to the services, but information about new tenant could take time to propagate (up to an hour). If you just transferred your subscription and see this error message, please try back later." } }}
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KarishmaTiwari-MSFT 20,052 Reputation points Microsoft Employee2024-09-04T02:39:58.84+00:00 - Ensure that the tenant ID and subscription ID are correct. The error message indicates that the access token must match the tenant associated with the subscription. Check if the Azure CLI is logged in with the correct account. You can use the following command to check: az account show
- Try logging out and logging back in to the Azure Portal. Use the correct tenant URL to get the token: az login --tenant <tenant-id>
- The error message also suggested that this could be due to subscription being recently transferred to another tenant. Is that the case?
- You can also try accessing the storage accounts using Azure CLI, to check if they show up there. az storage account show --name <storage-account-name> --resource-group <resource-group-name>
Please try the suggestions above and let me know if you have any questions. If none of these steps help, let me know in the comments and I can help with the next steps.
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