Teams Analytics

Question

Teams Analytics

Rising Flight 5,216

One of my users has a Microsoft Teams, and he is the owner of a team with various channels. When the user selects a channel and clicks "Manage channel," they can see the Analytics tab. In the Analytics tab, the user can check the channel's activity for up to ninety days, after which the data is overwritten.

The user wants to build an automation to track the channel analytics data for up to one year. Is there a way I can provide the raw data to the user weekly, or can I offer any kind of access for the user to fetch the data themselves through an API or another method? This requirement applies only to the user's team and its channels, not to other teams. The user is requesting Teams admin access, which I do not want to provide.

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Answer 1

Vasil Michev 119.8K MVP Volunteer Moderator

Unfortunately, said analytics are only exposed within the Teams client. There is no Graph API endpoint that you can leverage to get them. Neither are they exposed in the Teams admin center, so granting the user admin role is not needed. Well, he can get some additional data from the Teams admin center, but it will not be the same as the analytics within the Teams client.

Anonymous

2024-09-23T05:54:45.71+00:00
Hi @Rising Flight

As Vasil Michev said, there is no feasible solution for the time being.

Analytics in Teams are different from Analytics & Reports in the Teams Admin Center. If users only view Teams analytics, there is no need to assign administrator permissions.

In Microsoft Teams, users can view analytics for teams and channels that they're part of. This information gives users insight into usage patterns and activity on their teams. Users can see data such as the number of active users, posts, replies, and more at three levels.

Cross-team analytics gives users a broad overview of usage data for all teams that they're a member or owner of in a single list view.

Per-team analytics gives users a more granular view, showing usage data for a specific team.

Per-channel analytics gives users an even more granular view, showing usage data for a specific channel.

Users can filter any of these views to see data for a specified time period.

Instead, a new analytics and reporting experience for Microsoft Teams is available in the Microsoft Teams admin center. You can run different reports to gain insight into how users in your organization are using Teams. For example, you can see how many users are communicating through channels and chat messages, and the types of devices they are using to connect to Teams.

Here's a list of the Teams reports available in the Microsoft Teams admin center across different environments and an overview of some of the information that's available in each report. See Teams reporting reference.

If your users need to analyze the team's data, they will need to manually download these reports each time for later use.

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