How to fix AADSTS70008 on my windows pc?

Matteo Maggiorini 20 Reputation points
2024-10-17T10:42:32.8666667+00:00

How can i login in microsoft teams app? I have the error AADSTS70008 due to inactivity. How can I have the authorization?

Microsoft Teams | Microsoft Teams for business | Other
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  1. JimmyYang-MSFT 58,646 Reputation points Moderator
    2024-10-18T08:00:41.69+00:00

    @Matteo Maggiorini

    The AADSTS70008 error you're encountering generally indicates that your authentication token has expired due to inactivity. To resolve this issue, you can try the following steps:

    1. Sign Out and Sign In Again:
    • Open the Microsoft Teams app.
    • Click on your profile picture or initials in the upper right corner.
    • Select "Sign out" from the dropdown menu.
    • Once signed out, close the app completely and then reopen it.
    • Sign in again using your credentials.
    1. Clear Cache:
    • Sometimes, clearing the cache can help resolve such issues.
    • Close Microsoft Teams.
    • Press Windows + R to open the Run dialog box.
    • Type %appdata%\Microsoft\Teams and press Enter.
    • Delete the contents of the folder.
    • Restart Microsoft Teams and try logging in again.

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  1. EmilyS_726 835 Reputation points Volunteer Moderator
    2024-10-18T02:25:40.54+00:00

    Hello,

    Hold down Windows + R keys, copy and paste the following path into the run box (one at a time please), and press enter to launch the folder. When it is launched, delete everything in the folder. If you run into any sub folder that will not allow you to delete, go into that sub folder, and delete from within.

    %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

    %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

    %LocalAppData%\Microsoft\OneAuth

    %LocalAppData%\Microsoft\TokenBroker

    %LocalAppData%\Microsoft\IdentityCache  

    For %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

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