API calls will time out at four minutes.

Question

We changed our settings so that API calls will time out at four minutes instead of two, however some of our downloads still go over that setting. Is there any way to increase our Azure timeout even higher?

Answer 1

Thanks for posting your question in the Microsoft Q&A forum.

The default timeout for Azure API Management is 300 seconds (5 minutes). While you can set higher timeout values, Microsoft documentation warns that values greater than 240 seconds (4 minutes) may not be reliably honored. This is because the underlying network infrastructure can drop idle connections after this time.

You can set the timeout using the <forward-request> policy in your API Management configuration. For example

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