Remote server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'

Question

I get this message that a plain old email I am sending my wife is being rejected as spam. Its from my hotmail email to her hotmail. Have tried the desktop version tried the New version and Outlook.com all get rejected as Spam. Something going on with the spam agent?

Answer 1

Hi @Joseph Ochoa ,

Welcome to our forum!

According to your description, i notice that the issue occurs on Outlook desktop client and Outlook on web, i'm afraid that the issue is more related to your account. Does this issue occur when you send all emails to your wife's hotmail.com account or a specific email?

In order to further confirm the issue, you can send emails to other Outlook.com accounts to check if the issue persists. If the issue only occurs with your wife's hotmail.com account, you can try to add your personal account to the safe sender of your wife's hotmail.com account.

If the above doesn't help, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. It's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice.

Thanks for your understanding and support!

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