HI @AMROUN Lysa
If you are using API call directly and attaching the image as based 64 string, might worth trying to specify image_url.detail to make it high. See below discussion in open ai forum about how images are processed by GPT. might worth a shot.
image_url: { url: "https://your-image-url.com", detail: "low", }
https://community.openai.com/t/gpt-4-vision-preview-fidelity-detail-parameter/477563