Hello.
Here are some possible solutions to help you:
Check the power management settings:
Open “Device Manager”.
Expand “Network Adapters”, right-click on your WiFi adapter and select “Properties”.
Go to “Power Management” tab, uncheck “Allow computer to turn off this device to save power”.
Note: Please note that not all devices will have a “Power Management” tab, depending on the device's driver and the characteristics of the hardware itself. If you can't find the appropriate option, it may be because that particular device doesn't support such power management features.
Update the WiFi driver:
Visit the ASUS website to download and install the latest WiFi drivers.
Do not use third-party driver update software as they may install incompatible drivers.
Reset network settings:
Open the “Settings” app and select “Network and Internet”.
Click on “Advanced network settings” and then select “Network Reset”.
Check BIOS settings and updates:
Visit the ASUS website to check for the latest BIOS updates and follow the instructions.
Temporarily disable third-party security software:
Sometimes third-party security software may interfere with the network connection, try disabling them to see if the problem is solved.
Best Regards,
Hania
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