How can I sign in without Microsoft Authenticator?

Question

Hi everyone, I need to log in into my account, but Microsoft Authenticator was installed on an old device. I don't have the old smartphone and when I try to log in I can only choose from "Enter the code displayed in the Microsoft Authenticator app on your mobile device​" or "Approve a request on my Microsoft Authenticator app". I have tried to install the app on my mobile phone, but to configure it I need to approve the request on the old device...

Answer 1

1. Access Recovery Options

• Go to the Microsoft account Sign-in page.
• Select "I can't use my authenticator app right now" or "Other ways to sign in" if available.
• You might have alternative options, such as receiving a verification code via email or SMS. Follow the prompts to verify your identity.

---

2. Use Backup Codes

• If you had previously saved recovery or backup codes when setting up the authenticator, use one of these codes to regain access.
• Backup codes are one-time-use and can bypass the need for the authenticator app.

---

3. Contact Microsoft Support

• Visit Microsoft Account Recovery.
• Provide the necessary information about your account to verify your identity.
• Microsoft will guide you through the process of regaining access. If needed, be prepared to provide proof of identity.

Answer 2

Thank you for your reply, I'll try the third option.