Export Process Stopped with Exception Message

Question

Export Process Stopped with Exception Message

Richard Y 606

The export process is halted with the following message:

stopped-Extension-dll-exception

What are the possible solutions to fix this issue?

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Answer 1

Thameur-BOURBITA 36,491 Moderator

Hi @Richard Y

It seems an authentication issue on service account used to connect on Entra ID.
Check the log in Entra ID for this account and if there is any password change or Conditional access applied on this account to enable MFA. This account must be excluded from MFA CA:

azure-ad-sync-stopped-extension-dll-exception-02

Please don't forget to accept helpful answer

Bandela Siri Chandana 3,065 Reputation points Microsoft External Staff Moderator

2024-12-16T15:56:53.8233333+00:00

Hi @Richard Y
Just checking in to see if above answers were helpful. If you have any further updates on this issue, please feel free to post back
Bandela Siri Chandana 3,065 Reputation points Microsoft External Staff Moderator

2024-12-17T09:46:47.71+00:00

Hi @Richard Y
Just checking in to see if above answers were helpful. If you have any further updates on this issue, please feel free to post back.

Answer 2

Andy David - MVP 159.7K MVP Volunteer Moderator

Hi, see:

https://learn.microsoft.com/en-us/troubleshoot/entra/entra-id/user-prov-sync/directory-sync-stop-register

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Export Process Stopped with Exception Message

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