802.1 X settings removed after in placed upgrade 21h2/22h2 to 23h2

Question

While upgrading the OS from 21h2/22h2 to 23h2, the 802.1 x policy gets removed/resets. So that the machines are unable to authenticate NAC solutions enabled network.

Answer 1

Hello,

Below are some potential solutions and considerations to address this problem:

Ensure that the 802.1X policy is correctly configured on the network access devices (such as switches or access points).

Confirm that the authentication server (e.g., RADIUS server) is operational and accessible.

Verify the Windows Update settings to ensure that no critical configurations were altered.

If possible, first test the operating system upgrade in a lab environment to see if other machines have this problem. It is recommended to back up all critical configurations, including network policies, before upgrading.

Best regards

Zunhui

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