Move request falsely stuck

Question

We are migrating mailboxes cross forest between two Exchange organizations and are having an issue with 3 of them.

We were migrating these 3 mailboxes when the target Exchange server had the log disk filling-up, and move request seemed to be stuck.

We extended the disk and the move actually completed, we check the get-moverequest for "non completed" and none was reported.

We move the mailbox database, on the target DAG, between the two hosts and then, not sure if it's related, the get-moverequest reported three entries in "waitingforjobpickup" even if the migrationa has successfully completed, the mailbox is active on the destination and users are connecting without issue.

How can we clear the status correctly or we just can delete the move request ?

thanks

Answer 1

Hi,@James

Thanks for posting your question in the Microsoft Q&A forum.

Based on your description, these requests are not properly updating their status upon completion.

Here are my suggestions:

1. First, you should ensure that the mailbox is indeed active and healthy on the target database. Use the Get-MailboxStatistics cmdlet to verify the mailbox status.

Get-MailboxStatistics -Identity "user@example.com" | Format-List DisplayName,Database,LastLogonTime

2. If the mailbox appears to be healthy, you can proceed to remove the move request. Use the Remove-MoveRequest cmdlet to clear the completed or 'stuck' move requests for each mailbox:

Remove-MoveRequest -Identity "user@example.com"

3. To ensure that all move requests in the status 'WaitingForJobPickup' are cleared, you can pipe the Get-MoveRequest cmdlet to filter those specifically and remove them:

Get-MoveRequest -MoveStatus WaitingForJobPickup | Remove-MoveRequest

4. After you have removed the move requests, run Get-MoveRequest again to ensure that they have been cleared:

Get-MoveRequest

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