Copilot icon Edge dissapears when login with business account in an iPad

Fernando Martín 20 Reputation points
2025-01-15T09:23:02.3766667+00:00

Hi there,
One of my customers reports (and document it with screenshots) that the Copilot icon that appears up right in Edge main screen dissapears when use a business account a login with that profile credentials. He is using an iPad. This not happen in Windows devices in his biz accounts or mine (same tenant).

No sure if it is a configuration/personalization related issue or that funcionality (Copilot in Edge) is not supported for Microsoft for business accounts in iOS - iPad. Any help would be appreciated.

Thanks a lot.
Fernando

Microsoft Copilot | Other
Microsoft Edge | Microsoft Edge development
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  1. Anonymous
    2025-01-16T01:50:05.7666667+00:00

    Hi @Fernando Martín,

    Please note that native AAD (Business account) Copilot support has been removed since Version 129.0.2792.58.

    If customer requires Copilot support for AAD account, please send feedback in Microsoft Edge to request this feature. Thanks for your understanding.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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    Best Regards,

    Shijie Li

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