Impossible to set dekstop wallpaper. Black color instead wallpaper

Александр Куксов 0 Reputation points
2025-04-20T00:51:10.3066667+00:00

Hello. I have a problem: i can't set wallpaper. Every time I choose wallpaper, system freezes and switches to absolutely black background. I read this topic (https://learn.microsoft.com/en-gb/answers/questions/1879370/desktop-background-photo-disappeared-after-windows) and saw that Christie Franzen have the same problem. Reboot the system didn't help

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. S.Sengupta 24,951 Reputation points MVP
    2025-04-20T03:49:29.59+00:00

    Next time when it will happen open Event Viewer application error log to find out what went wrong.

    Open Command Prompt as Administrator

    Type sfc /scannow and press Enter.

    Try to change the wallpaper in Safe mode.

    A corrupted user profile can cause this issue. Create a new local user account.

    Update Graphic card driver.

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