Unable to create an Azure Redis Cache instance

Question

When I try to create an Azure Cache for Redis instance it just fails after 20 minutes with:

The resource operation completed with terminal provisioning state 'Failed'.

And absolutely no other details. How do I get more insight into why this is happening?

Answer 1

Hi tsac

Greetings!

As we understand that, you are running into an issue with creating an Azure Cache for Redis instance, where it's failing without any clear error message.

Here's what you can try to troubleshoot and get more insight into the problem:

• Azure Portal Logs: Check the Azure Activity Log in the portal. This can provide information about recent operations and any errors that occurred during the provisioning. Go to the Resource Group where you're attempting to create the cache and look for any operation logs. You can also use Azure CLI for logs:

    az resource show --resource-group <your-resource-group> --name <redis-instance-name> --resource-type Microsoft.Cache/Redis
    
  

• Resource Quotas: Make sure you are not exceeding any limits in your subscription. Sometimes, resource creation can fail if you've reached your quota for a specific resource type (like Redis instances). You can check your subscription limits in the "Subscriptions" page in the Azure portal.
• Region Availability: Ensure that the selected region supports the Azure Cache for Redis SKU you are trying to deploy. Certain SKUs or sizes might not be available in all regions. Click the link below to submit a support request. https://azure.microsoft.com/en-ca/support/create-ticket/
• Configuration Settings: Review your configuration settings (name, resource group, SKU, etc.) to ensure they comply with Azure naming conventions. For example, check that the cache name is unique across the region, does not include unsupported characters, and is within the required length.
• Retry After Some Time: There can be temporary issues with Azure services. Sometimes waiting a bit and trying again can help.

I hope, This response will address your query and helped you to overcome on your challenges.

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