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Anonymous
2010-04-18T18:22:04+00:00

Hi!

I've got a new HP Compaq 6730b with Windows 7 Professional 32. After a few week I all the sudden got this errror message after windows statrts up: "Unvalid URI -  Not able to assess URI fomat". And my library is empty. What sjould I do?

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  1. Anonymous
    2010-04-21T22:59:12+00:00

    I was exploring the "homenet"  (I don't know the proper phrase in english because my Windows 7 is in Norwegian) sharing/not sharing files with other PCs in my home

    The library Im refering to is the ordinary one on the PC i.e. all my documents, photos and music

    I'm not abel to do a clean boot because of som security overlay by HP, 

    This is getting ....

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  2. Anonymous
    2010-04-19T15:24:32+00:00

    Hi Jan1430,

    a.     Do you remember making any changes to your computer?

    b.     Which is the library that you are referrring to?

    Step 1: As the error message appears at the startup, lets perform a Clean Boot to check which application is causing this issue.

    Perform a Clean Boot to check if there is any third party application which is causing this issue.

    To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

    Follow the steps given in the link below to boot the computer in clean boot state:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7**http://support.microsoft.com/default.aspx/kb/929135**

    Note: Reset the computer to start as usual

    After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

    a. Click Start, type msconfig.exe in the Start Search box, and then press ENTER. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

    b. On the General tab, click the Normal Startup option, and then click OK.

    c. When you are prompted to restart the computer, click Restart.

    Step 2: To restore the Library to its original state, follow this step:

    1. Click Start-> Click Control Panel.
    2. In the left navigation pane right click on Libraries and then click "Restore default libraries".

    Refer this link for more information:

    Libraries: frequently asked questions

    **http://windows.microsoft.com/en-us/windows7/Libraries-frequently-asked-questions**

    Working with libraries

    **http://windows.microsoft.com/en-US/windows7/Working-with-libraries**

    Keep us posted on the status of the issue.

    Regards,

    Divya R – Microsoft Support.

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