Java Runtime

Question

I recently downloaded a program that requires Java Runtime be installed on my computer.  I am running Windows 7 and IE 8.  After I downloaded and installed Java Runtime, when I go to launch the program, I get a pop-up the says "You do not appear to have Java Runtime installed on your PC".  I have looked invarious places to try to find a solution to this problem, but I have not found anything!  Please help!  Thank you

Answer 1

Hello Arremm1,

Thanks for reply.

I would really appreciate If you please completely uninstall Java from your computer.

Please perform the following steps to remove Java from the Add or Remove program.

1.Click start/settings/control panel.

. Under Control Panel double click on Add or Remove Program icon to open it.

3. In the list of installed program select all the entries of Java one by one (if more than one) and then click on Remove button to uninstall the previous version of the program.
4. Please be sure that there should not be any entry related to Java remaining in the list of installed program.

Close Add or Remove Program.

Perform the following steps to remove Java from Program Files.

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1. Double click on My Computer icon on your desktop to open it.

2. Under My Computer double click on C: drive to open it. (Or drive IN, WHICH windows is installed)

3. Under C: drive; double click on Program Files folder to open it.

4. Under Program Files look for the folder Java and delete it (if found).

5. After completing all above steps close Program Files folder.

Perform the following steps to remove JAVA from Registry

1.Click Start, Click Run.

2.In the open text box type: "regedit" (without quotes)

3.Click ok to launch Registry Editor window.

4.In the left pane, click on + sign in front of My Computer to expand it.

5.Then under My Computer, click on + sign in front of HKEY_CURRENT_USER to expand it.

6.Under HKEY_CURRENT_USER, click on + sign in front of Software to expand it.

7.Under Software, search for the folder JAVA. If found, right click on that folder and select Delete to delete those folders.

Similarly search for the folder Java under HKEY_LOCAL_MACHINE/Software and delete them if found.

Close Registry Editor window.

Now, Please restart your computer.

Download a latest version of JAVA from**http://filehippo.com** or anywhereand reinstall it.

Please try to use your program.

Please reply if you face any other problem.

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K M JHA Technical Support Executive (INDIA)

Answer 2

Just wanted to add.  If I disable User Account Controls altogether, the program will recognize Java and work correctly.  But, of course, I do not want to disable UAC just to get this program to work.

Answer 3

Thanks for the reply.  I followed your instructions and deleted all Java software and all references to Java in /C/Program Files and the registry.  In the registry, under both Current_User and Current_Machine/ Software, I found the entry as "JavaSoft".  I deleted these.  I hope that I was correct.  Anyway, I redownloaded the latest version of Java 6.0.20 and installed.  I also uninstalled the program (Route_Riter) and reinstalled.  I got several messages saying:

Stdole.tlb failed with error code Ox8002801C

Wshom.ocx failed with error code Ox80040201

     I check in my Windows/System32 folder and both of the files are installed with a date of 7-13-09 (before I bought this computer), so they come installed with the OS.  But, after all that, I receive the same message when I open the program.  "You do not appear to have the Java Runtime System installed on your PC"

     I have also written to the author of the program, and he says that he is running Windows 7 and has had no problem running the program.  I failed to mention that my Windows 7 is 64-bit, but I am running IE 8 which is a 32-bit program.  Just in case, I also downloaded the 64-bit version and installed in the 64-bit Program Files.

     Any other suggestions?  By the way, thanks for your help so far>

Answer 4

Yes.  The program is called Route_Riter and it is used in conjunction with Microsoft Train Simulator

Answer 5

Can you please tell me the name of program?

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K M JHA Technical Support Executive (INDIA)