Network Error (tcp_error) __

Question

When I try to log onto a website I get the TCP error, now before you say any thing, my wifes computer that is running XP will log onto the websites I have tried, I am running VISTA, cant figure it out.

Answer 1

Hi,

Given the age of the original post. I would suggest that it would be better to post your own question. When you do, please be as specific as you can about the nature of your problem including...

• Error messages that you receive (verbatim)
• What troubleshooting you have already tried and what the results of it were
• Details of any relevant hardware and/or software

For sure, somebody will then pick it up and run with it for you.

Tricky

Answer 2

Hi,

·        Were you able to browse the websites before on your Vista computer without any issues?

·        Do you get any other error message along with the error that you receive? If yes, what is the exact error message?

·        Do you have any third party security software installed on the system?

·        Since when are you facing this issue?

·        Do you remember making any changes to the system?

·        Which websites are you trying to view? Does this happen with all the websites?

Step 1:

I would suggest you to repair the TCP/IP stack in your system and check whether the issue is resolved. Follow the steps mentioned below.

a.       Click on Start, Programs and then Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

b.      In the command prompt, type in the bolded text, one command after the other, pressing Enter between each of them:

§ Reset WINSOCK entries to installation defaults:netsh winsock reset catalog

§ Reset IPv4 TCP/IP stack to installation defaults:netsh int ipv4 reset reset.log

§ Reset IPv6 TCP/IP stack to installation defaults:netsh int ipv6 reset reset.log

c.       Reboot the machine.

Change the TCP/IP settings and check whether the issue is resolved.

Change TCP/IP settings

http://windows.microsoft.com/en-US/windows-vista/Change-TCP-IP-settings

---

Step 2:

I would suggest disable the fire wall and security software and then check whether you are able to send the mails. Check the links mentioned below.

Firewall: frequently asked questions

http://windows.microsoft.com/en-US/windows-vista/Firewall-frequently-asked-questions

Disable antivirus software

http://windows.microsoft.com/en-US/windows-vista/Disable-antivirus-software

Note: Once done testing turn on the firewall and security software on the

Thank you and Regards.

Thahaseena M

Microsoft Answers Support Engineer.

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Answer 3

Hi,

I have a similar problem with Win 7 64 bit. Following the steps above it does not resolve the problem.

Regards,

Subhra

Answer 4

Hi AMC Jeff,

I responded with a post that should work for your original problem. For the health of the community, we ask that you return to this thread and mark the correct post as the answer by clicking the “Mark as Answer” button at the bottom of the post. Otherwise, please return and give additional details about what didn’t work so the community can help you further.

Thank you and Regards.           

Thahaseena M

Microsoft Answers Support Engineer.

Visit ourMicrosoft Answers Feedback Forum and let us know what you think.