Can't find, remove or install java VM on Windows 7

Question

Hello,

An application that was previously working on my Windows 7 laptop now will not start because it can't find Java VM. The application of the Java website that tests Java on my computer doesn't work either. Trying to uninstall Java 7 update  9 fails every time, and keeps me from reinstalling Java software. Is there another way to remove it from my computer so I can reinstall it?

Answer 1

Hello,

I don't get any error message on the computer.

I had already tried the links to install Java, and the download before I posted there for him. The Windows uninstaller function failed to remove the software, and the downloaded version cannot be installed either.

A friend suggested that I just delete all the Java folders on my C: drive but I am nervous about trying that.

Thanks.

Answer 2

Hi,

Thank you posting the query in Microsoft Community forums.

I understand that you cannot install java on the computer properly. Try the suggestions and check.

Do you receive any error message on the computer?

You may try the suggestions and check if you are able to install Java VM.

You may uninstall previous versions of java and install the latest versions and check if it helps. You may refer the links below for steps:

How do I uninstall Java on my Windows computer?: http://www.java.com/en/download/uninstall.jsp

Download Java for Windows: http://www.java.com/en/download/inc/windows\_new\_ie.jsp

You may also contact Java support for further assistance:

Link to contact java support: http://java.com/en/download/support.jsp

Please let us know if you face any further issue with Windows. I would be glad to assist.