Windows Update Error Code 9C48

Question

I keep getting this error every time I try to update Windows.  I have read through all the post on here & other sites I could find & tried many to find a solution to this problem.  My biggest problem is that when I go into my Programs & Features section there is no Internet Explorer 9 listed so that I can uninstall it.  If it's not there, how can I uninstall it?  I also tried going into the command feature & uninstalling it that way (another way I read in a post) but it didn't work either.  I tried restore my computer to an older restore point but it only goes back so far and I think I upgraded to IE9 back in November.  Any help PLEASE would be nice!!! Thanks!

Answer 1

REPOSTING...

For home users, no-charge support for security updates (only!) is available by calling 1-800-MICROSOFT (1-800-642-7676) in the US or 877-568-2495 in Canada. [1]

For more information about how to contact your local Microsoft subsidiary [i.e., in other regions] for support issues relating to security updates (only! ), visit the following Microsoft International Support website: http://support.microsoft.com/common/international.aspx?rdpath=4

=================================================

[1] Monday through Friday, 5:00 AM - 9:00 PM Pacific Time; Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time

Answer 2

Every time I turn on my computer, my Windows Update says I have 7 important updates & 2 optional updates. 

 

1. Security Update for Windows Vista (KB2724197)
2. Security Update for Windows Vista (KB2758857)
3. Security Update for Windows Vista (KB2770660)
4. Security Update for Windows Vista (KB2779030)
5. Update for Windows Driver Framework version 1.11 for Windows Vista (KB2761494)
6. Update for Windows Vista (KB2748349)
7. Update for Windows Vista (KB2779562)

 

The 7 important updates are successful for the time being but always come back saying I have 7 important updates everytime I turn on my computer. So apparently it's not updating if it's pops back up everytime.

 

The 2 optional updates are:

1. Windows Internet Explorer 9 for Windows Vista
2. Bing Desktop v1.1

 

I only select the Windows IE9 update and it fails everytime & I get the error code 9C48.  I don't exactly have to have this update but I feel it may be causing the problem maybe.

 

As for your questions:

1. Apparently all of the updates are not successful since it pops up everytime I turn on my computer.
2. I wanted to uninstall IE9 and see if this was contributing to the problem, plus this IE9 has been nothing but a headache so I would like to go back to old IE if possible.
3. Yes, I get the Error Code 9C48 everytime I try to update IE9.

 

Thanks for responding.

 

 

Hello, me again.  I'm still having problems with my Windows Vista updating.  I have tried everything I have read just about & even tried installing the indvidual updates one at a time from the website but it is still not working!  Anymore suggestion would be GREATLY appreciated!

Answer 3

I only select the Windows IE9 update and it fails everytime & I get the error code 9C48.  I don't exactly have to have this update but I feel it may be causing the problem maybe.

 

2. I wanted to uninstall IE9 and see if this was contributing to the problem, plus this IE9 has been nothing but a headache so I would like to go back to old IE if possible.
3. Yes, I get the Error Code 9C48 everytime I try to update IE9.

 

Thanks for responding.

Kat,

Microsoft offers home users (only!) no-charge telephone support for IE9 install and uninstall issues.

You may also be eligible for telephone support if your issue causes your computer to crash or if IE9 does not let you browse all sites.

In the US and CA, call (800) 642-7676.

Non-US/CA residents can see this page: <<https://support.microsoft.com/oas/default.aspx?&gprid=15672>>

TIP: Select the I use it for my own personal use [sic!] option then click on Continue.

UTC/GMT is 02:25 on Friday, December 28, 2012

Answer 4

Every time I turn on my computer, my Windows Update says I have 7 important updates & 2 optional updates. 

1. Security Update for Windows Vista (KB2724197)
2. Security Update for Windows Vista (KB2758857)
3. Security Update for Windows Vista (KB2770660)
4. Security Update for Windows Vista (KB2779030)
5. Update for Windows Driver Framework version 1.11 for Windows Vista (KB2761494)
6. Update for Windows Vista (KB2748349)
7. Update for Windows Vista (KB2779562)

The 7 important updates are successful for the time being but always come back saying I have 7 important updates everytime I turn on my computer. So apparently it's not updating if it's pops back up everytime.

The 2 optional updates are:

1. Windows Internet Explorer 9 for Windows Vista
2. Bing Desktop v1.1

I only select the Windows IE9 update and it fails everytime & I get the error code 9C48.  I don't exactly have to have this update but I feel it may be causing the problem maybe.

As for your questions:

1. Apparently all of the updates are not successful since it pops up everytime I turn on my computer.
2. I wanted to uninstall IE9 and see if this was contributing to the problem, plus this IE9 has been nothing but a headache so I would like to go back to old IE if possible.
3. Yes, I get the Error Code 9C48 everytime I try to update IE9.

Thanks for responding.

Answer 5

Hi,

Thank you for posting your query in Microsoft Community.

I understand that you are getting error code 9C48 while performing Windows update.

I will certainly help you with this issue.

1.      Which update you are referring to?

2.      Why are you trying to uninstall Internet Explorer?

3.      Are you getting this error while installing Internet Explorer 9?

Please check the version of Internet Explorer you are using.

Refer to the link.

http://windows.microsoft.com/en-IN/internet-explorer/which-version-am-i-using#ie=ie-9

Please post with more information on this issue for further assistance.