Cannot install apps from store - Error code 0x8024402c

Question

Whenever I try to install any app from windows store, I get the message "This application couldn't be installed"

with error code 0x8024402c.

Answer 1

Hi Shailendrar,

This issue occurs due to the following reasons:

• Due to Proxy settings.
• Windows Files corruptions.

Try the following methods and check if it helps.

Method 1:

I would suggest you to reset the Store cache and check if it helps.

Please follow the steps given below.

1. Press "Windows + R" key on the keyboard to open Run window.
2. In the Run window type "wsreset.exe" and then click ok it will clear all the cache in Windows store.

Method 2:

Check if proxy server settings are enabled. To do this, try these steps:

1. Disable proxy server on Internet Explorer (IE)
2. Press the ‘Windows + R’ key on the keyboard.
3. In the ‘Run’ type inetcpl.cpl and hit enter.
4. Click Connections tab, click LAN settings button.
5. Uncheck "Use a proxy server for your LAN" under proxy server.
6. Click ok to apply the changes.
7. Try to install apps and check if the issue persists.

Method 3:

Refer to the steps from the following Microsoft article and check.

Why can't I find or install an app from the Windows Store? http://windows.microsoft.com/en-US/windows-8/why-find-install-app-windows-store

Let us know the status of the issue. If you need further assistance, please post back. We will be glad to help you.