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Error: Security Certificate in invalid while trying to access on Internet Explorer

Anonymous
2016-05-13T00:24:12+00:00

My email has been down for several hours now---I was breifly able to access it through Foxfire. So assumimg it was up I went back to IE and tried. Now I am getting a msg about an invalid certificate. What the heck is going on here. Everything was just fine and then blooey. My other sites and MSN home page appear fine.

Original title: Outlook email not working.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-05-14T20:41:19+00:00

    I have a serious question---why am I suddenly able to access my old email through Mozilla Foxfire? The format and set up are exactly what I was used to on IE 11 before the mess up. But IE 11 still is going in circles. This smacks of a screw up by Microsoft to me.

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  2. Anonymous
    2016-05-13T20:47:28+00:00

    I would love to but I can't. The screen flashes back and forth.

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  3. Anonymous
    2016-05-13T19:32:57+00:00

    Good day Kat,

    Is there any chance that you could provide a screenshot, so we can try to get this squared away for you?

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  4. Anonymous
    2016-05-13T18:03:25+00:00

    This did not work. Last night a tech;John S worked w/me for about 3 hs and after purchasing and install 365 I now have email. It isn't my old email but it is email. When I click on the other Outlook it just loads and goes nowhere and then gives me a msg that the Security Certificate in invalid. I am using the Outlook that came with last nights down load. It isn't what I had but it works.

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  5. Anonymous
    2016-05-13T17:23:49+00:00

    Hello,

    I understand that you are unable to access the mail server in Windows. We will help you.

    1. Since from when are you facing this issue?
    2. Did you make any recent changes prior to the issue?

    This issue might have caused due to setting changes in Internet Explorer or there might be a mail server issues.

    Check opening the Internet Explorer in InPrivate and checkif the same issue persists.

    1. Open Internet Explorer.
    2. Press Ctrl + Shift + P.
    3. Internet Explorer opens in InPrivate Mode. Check if the issue persists.

    I suggest you to check resetting settings in Internet Explorer.

    1. Press Windows + R keys, opens Command prompt.
    2. Type inetcpl.cpl and select Security.
    3. Click on the Reset all zones to default level.
    4. Select the Advance Taband click Reset.
    5. Click Apply and Ok.

    Check if this resolves this issue regarding the accessing to mail. Keep us posted to help you better.

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