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How to solve error code 0x80070424

Anonymous
2018-09-09T09:06:51+00:00

Your device is missing important security and quality fixes.

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424)……...Give me the solution of this error...

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-09-09T09:54:47+00:00

    Hello,

    Please run Windows Updates troubleshooter from Settings app > Update & security > Troubleshoot. See if it works.

    If that doesn't work, try this:

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Close Command Prompt and see if Windows Updates works then.

    Let us know if this helps!

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  2. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-09-09T09:09:58+00:00

    What is the Windows version and build? To check this, type winver in Windows Start Search (Cortana) box and click winver.

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  3. Anonymous
    2018-09-09T14:06:49+00:00

    I will get such a message on systems which have been dormant for an extended period of time.  I usually check the update status and manually check for updates.  If no new updates are shown, I will restart or even shut the system down for a few minutes. 

    After restart I will allow the system to stabilize for a few minutes, then do a manual check for updates.  This process has always cleared that message, but if you are having another type of problem it might also hinder normal updates.

    If you were wondering, the 424 error means this.  You are currently several updates behind so hopefully, some of the prior suggestions will help.

    ERROR_SERVICE_DOES_NOT_EXIST

    - - 1060 (0x424)
    
    • The specified service does not exist as an installed service.

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  4. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-09-09T13:12:19+00:00

    I recommend that you do a manual update for the latetest cum pack (KB). The latest is KB4346783.

    1. Right click on Windows Start > Windows Powershell (Admin)

    Type following (or copy and paste following) one by one and Enter

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    1. Type following in Windows Start Search box and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.

    If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer

    Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

    (Source - https://partnersupport.microsoft.com/en-us/par_...)

    1. You can download the updates from Microsoft Catalog and update manually. Search for relevant KB in the Catalog.

    Microsoft Catalog - https://www.catalog.update.microsoft.com/Home.aspx

    Do let me know if you have any more question or require further help.

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  5. Sumit D - IA 170.4K Reputation points Independent Advisor
    2018-09-09T09:41:46+00:00

    The first step would be to try resetting Windows updates using an automatic script. See:
    http://www.yourwindowsguide.com/2015/12/windows...
    Make sure you run the script as an administrator.
    Please let us know if you need any assistance.

    Disclaimer:
    This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

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