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Cannot exit Safe Mode Start screen

Anonymous
2019-02-14T16:33:18+00:00

In trying to get the latest Win 10 update to stop plaguing me and just load I followed a post that suggested something in Safe Mode. The post did not mention the fact that there is a ridiculous problem where I can get stuck in (un)Safe Mode Hell. This is where you land on the Safe Mode start screen but it doesn't recognise your password used in nnormal mode start, yet there is no Reboot to Full Windows selection on the start/shutdown button, lower right of screen, so I'm stuck.

Using wife's laptop I've already spent 3 two hour slots watching the Windows installation/repair file fail to load onto my 32GB USB stick only to find a post where someone discovered the file had to be moved onto the stick in order to run. Another two hours later the install/repair file succeeded to load to the USB stick then run on my PC.

I followed some locked posts here including Time Lady's clear instructions which worked for others but for me it worked up to the black DOS screen, where I got stuck.

I tried the bcdedit command in order to check my Identifier before entering the deletevalue command line. The bcdedit line couldn't complete (??) so I couldn't read my actual identifier, which meant I had to try the deletevalue command using the two identifiers (current & default) mentioned in posts. Neither of these identifiers worked (see pic below).

Can anyone see where I might be going wrong (syntax? / my spelling?) and can anyone suggest a way of getting the bcdedit command to work so that I can see my identifier. With the correct identifier I could rerun the deletevalue command, then hopefully get out of the Loop of Death?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-02-17T11:30:47+00:00

    Still Stuck

    If it helps, I notice that others screenshots show the C prompt before the command as C:\ whereas mine shows as C:> . Does this suggest anything to anyone?

    The commands 'bcdedit' and '/deletevalue {default} safeboot' have worked fine for others but there seems to be a further problem with my machine state. The commands areseem to be unrecognised, as happened to at least one other poster in 2017. Anyone have an idea why this would occur and how to remedy it?

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  2. Anonymous
    2019-02-15T16:41:14+00:00

    Anybody else got a clue how to get the system commands to work so that I can get normal startup? I'm looking at you mr/mrs Microsoft.

    I expected some help from an MS company op who knows Windows 10 at this level. Help

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  3. Anonymous
    2019-02-14T17:14:38+00:00

    Thanks. I've just tried bcdedit and the deletevalue command lines at the c:> prompt but got exact same answers as in the screenshot above (see pic below)

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  4. Anonymous
    2019-02-14T16:40:46+00:00

    Oops! My problem is that I cannot enter normal Windows start because of the above.

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  5. DaveM121 882.3K Reputation points Independent Advisor
    2019-02-14T16:40:14+00:00

    Hi Fletch146

    You seem to be running the command bcdedit /deletevalue {current} safeboot from X:\Sources

    In command Prompt, run this command and hit Enter:

    C:

    or

    CD C:/

    That should switch Command to your C Drive instead of the X drive, then try running that bcdedit command from there . . .

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