HEIC file viewing

Question

I have the HEIC  Image extensions and the HEVC video extensions on my Windows 10 PC but the TWINUI application will still not open the HEIC file.  Any suggestions? 

I have tried converting it to JPG using the APowersoft application but it downloads the file to a location that does not seem to exist on my PC -  "...Users/[user name]\AppData\temp...

Thanks.

Answer 1

Hi suedama,

I would like to help you. Let's try to install the following extension, please:

https://www.microsoft.com/en-us/p/heif-image-ex...

"To open the HEIC image, go to the Windows store link to get the HEIF extension here.

View HEIC & HEVC files on Windows 10 Photos app

Click on the Install button to install the HEIF codec.

It is important to note that, users would be needed to install both HEIF extension as well as HEVC extension to view images and play videos, as, HEIF files with HEIC file extension are compressed using HEVC format. It is mandatory to install both the extension and installing a HEIC file extension alone without HEVC extension would fail to view .HEIC files images"

More details here:

https://www.thewindowsclub.com/view-heic-hevc-f...
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Let me know, please. kinds Regards

Answer 2

As I said in my original post, I have both the HEIC and HEVC extensions on my PC.  Yet when I try to view  the HEIC file I get prompted to install them.  When I try to "reinstall " them I am told I already have them.

Answer 3

Have you tried to uninstall these extensions and reinstalling? just in case try to check if you have the last Windows upgrade:

https://support.microsoft.com/en-us/help/446461...