SmartScreen an application I develop

Question

Hi

I develop an application that users can download from the internet (exe file). From time to time, I get an email from users about SmartScreen blocking the application from running.

Windows Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your pc at risk.

I understand that this report is solely because the exe was downloaded from the internet but how can I (as the developer) report this "false positive" warning? Also, in other cases, the warning gives the option to run it anyway, but in the last email I got, there was no such option.

Thanks

Answer 1

Hi! amsz

You can use Microsoft's "Feedback Hub app" to send feedback and suggestion, they have a team to look after the issue.

https://support.microsoft.com/en-au/help/402156...

Cheers,

Anthony

Answer 2

Sorry that this is the only way I know at this moment.

On the other hand, you can give the installation instruction to teach your user configure their computer by pass the warning to avoid it prompt up every time.

To do this : just right click properties of your stockdiv.exe

Uncheck "Unblock security"

Attached the screen for your reference.

Anthony

Answer 3

HI! amsz

Would you mind send your link for me to have a try? I see what I can do.

Anthony

Answer 4

Thanks.

It says I should wait for the warning popup to appear and do some actions there but

1. I don't have this warning on my computer, it's on someone else's computer.
2. The user that saw this, has no other option except for "don't run".

Also, I saw this in the article

My program was probably not flagged as malicious, but rather it doesn’t have what Microsoft calls an “application reputation.” SmartScreen looks at the history and number of downloads of executable files. A very unusual download is assumed to be riskier than a frequently downloaded file. When a file has been downloaded enough times, it will be added to SmartScreen as a safe download.

So I should just wait for SmartScreen to realize by itself?

Thanks

Answer 5

To the report false positive of SmartScreen, please check below link for details:

https://www.ctrl.blog/entry/how-to-false-smarts...

Hope it can help

Anthony

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.