How to resolve Error code 15003 present in windows update logs?

Shalini Toppo 66 Reputation points
2021-04-21T19:13:29.287+00:00

Hi Folks,

We have found that Cumulative updates are failed to install in our devices which are having Windows 10 ,20H2.
So we have collected logs from,
C:\Windows\Logs\WindowsUpdate

And after analysing we found that there is no details of any event.

we are getting error code- 15003

90016-image.png

If anyone knows the workaround, Please help us to fix the issue.
Thanks .

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,593 questions
{count} vote

2 answers

Sort by: Most helpful
  1. Teemo Tang 11,411 Reputation points
    2021-04-22T01:53:40.61+00:00

    Run Windows update troubleshooter, this tool will diagnose issue then try to repair automatically.
    For Windows update troubleshooting, we don’t use event log for analysis, and error code 15003 doesn’t provide useful information for us. You could check windowsupdate.log and CBS.log for update failure detail.
    Windows Update log files - Windows Deployment | Microsoft Learn
    https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-logs

    -------------------------------------------------------------------------------------

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

  2. S.Sengupta 18,676 Reputation points MVP
    2021-04-22T06:07:48.957+00:00
    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.