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Refresh problem

Anonymous
2020-06-19T12:09:42+00:00

After i refresh my pc to delete all apps, the screen stuck at please wait for hours. What to do? 

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-06-19T12:32:49+00:00

    After i open it again, it says that no change happen because of a problem

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  2. DaveM121 872.1K Reputation points Independent Advisor
    2020-06-19T12:26:05+00:00

    Hi Dawson

    In that case, perform the hard shut down, wait a few seconds and then start your laptop up again and see if that begins to proceed or rolls back . . .

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  3. Anonymous
    2020-06-19T12:21:58+00:00

    Its almost 5 hours since 

    There is no activity

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  5. DaveM121 872.1K Reputation points Independent Advisor
    2020-06-19T12:16:17+00:00

    Hi Dawson

    How long has that been on that same screen, has that been more than 2 hours?

    If so, look at the hard drive light on your PC, does that indicate constant hard drive activity, intermittent activity, or no activity at all?

    If there is plenty of hard drive activity, give that a bit more time . . .

    If there is little or no hard drive activity, you have no choice, press and hold the Power Button on your PC for 5 - 10 seconds to perform a hard shut down

    Wait a few seconds, then start your PC again . .

    That refresh will either start to proceed, or it should roll back . . .

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