Application error: a client-side exception has occurred (see the browser console for more information).

Question

Application error: a client-side exception has occurred (see the browser console for more information).

Answer 1

Hello,

Thank you for sharing your issue on this forum.

I understand that you are facing client-side exception error. A client-side exception error usually occurs due to browser-related issues or corrupted cache files.

Here are some steps you can try to resolve it:

1. Clear Browser Cache and Cookies – Open your browser settings and clear cache and cookies to remove any corrupted data.
2. Disable Browser Extensions – Some extensions may interfere with web pages. Try disabling them and check if the issue persists.
3. Update Your Browser – Ensure your browser is up to date, as outdated versions may cause compatibility issues.
4. Sync Date and Time – Incorrect system date and time settings can trigger security errors. Go to Settings > Time & Language > Date & Time and enable automatic syncing.
5. Use Incognito Mode – Open the website in an incognito/private browsing window to see if the error still occurs.
6. Reset Browser Settings – If the issue persists, reset your browser to default settings.
7. Click on "..." at the top right of the browser, click on "Settings", go to "System & Performance" and turn off "Use Hardware Acceleration" and restart the application.

If this resolves your issue, you can mark it as answered to the thread.

Best regards,
KushTech || Microsoft Community Support Specialist.