Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,942 questions
1 answer
Microsoft subscription - states inactive but paid
When I went to use excel this past week it states our account is inactive. We paid $105.99 to Microsoft on 5/4/2026 it is an auto payment from our bank account. The same charges occurred exactly a year prior 5/4/2025 and we had no issues until last…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-07-07T17:12:25.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 25%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFL%3C/text%3E%3C/svg%3E)
Friedens Lutheran
0
Reputation points
commented 2026-07-07T23:39:22.5+00:00
Friedens Lutheran
0
Reputation points
5 answers
Deleting email in the Inbox deletes but email remains in the Inbox.
This is kind of driving us buggy. On my wife's laptop with Win10 and Office 2019, when she opens Outlook and receives new email she can read it and then delete it. It shows up in the Deleted Folder but also remains in the Inbox and cannot be removed…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,072 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 45%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
windows not activated in azure
windows not activated in azure. I am getting this errorScreenshot 2026-05-21 080804.png (see attached). I have tried everything in this troubleshooting guide:…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,223 questions
asked 2026-05-21T19:46:11.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 76%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Paul Aranda
20
Reputation points
commented 2026-07-07T23:38:39.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 3%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Pawel Niemczyk
40
Reputation points
0 answers
how to duplicate a single contact in new outlook 365?
I want to create multiple contacts who are from the same company. After I create one contact, I want to duplicate that contact so I only need to change the name, email address and title for a new contact. How do I duplicate a single contact in new…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,082 questions
asked 2026-07-07T22:55:31.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 12%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
Warren, Shari
0
Reputation points
edited the question 2026-07-07T23:38:36.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
8,355
Reputation points Microsoft External Staff
Moderator
0 answers
Razer headphones keep automatically pausing after a second - Windows 11
Is this a problem with the headphones or Windows.. When I switch to wired it works but if I use Bluetooth it will automatically pause any audio from Spotify, YouTube or Netflix after a second.. I use the Razer Kraken Kitty V3 pro and I'm running the…
Windows for home | Windows 11 | Devices and drivers
23,519 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 9%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
0 answers
There were problems downloading
GETTING CODE (0x800f0805) AND WORD IS NOT OPENING \
Windows for home | Windows 10 | Windows update
23,718 questions
asked 2026-07-07T23:38:13.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 59%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Danita Danita
0
Reputation points
asked 2026-07-07T23:38:13.9166667+00:00
Danita Danita
0
Reputation points
2 answers
I dont see my account
need help I dont see my photos on the cloud I pay today I dont have time for tjhis sheetyour text
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,002 questions
asked 2026-07-07T23:36:58.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 94%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Pablo Clavel
0
Reputation points
answered 2026-07-07T23:37:49.5733333+00:00
Pablo Clavel
0
Reputation points
1 answer
Excel on Macbook - "External Data Connections have been disabled"
Hi everyone, Is there a way in Excel for Mac to stop the “External Data Connections have been disabled” warning from appearing every time I open a workbook? The workbook uses Power Query to connect to a published Google Sheets CSV link. I trust the…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,549 questions
asked 2026-07-06T22:25:46.7333333+00:00
Dan Torres
0
Reputation points
edited a comment 2026-07-07T23:37:41.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
7,425
Reputation points Microsoft External Staff
Moderator
2 answers
built a pc need to change over activation key
I built a new pc with the ram, hard drive and power supply of my old rig. When I used my old hard drive with the old windows as my primary drive everything was fine, it still showed windows was activated. When I then made fresh install of windows on a…
Windows for home | Other | Licensing and activation
146 questions
asked 2026-07-07T22:39:05.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 17%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
Grant Tabor
0
Reputation points
answered 2026-07-07T23:36:15.4033333+00:00
Airbus A350
7,385
Reputation points
Volunteer Moderator
0 answers
https://learn.microsoft.com/en-us/answers/questions/5554248/how-to-fix-pin-to-start-issue
Why is my other installed Windows 21.996.1 not showing issues whatsoever,as it shows options to pin to start from the settings regardless of which one i select?,after pressing for example the About or Windows Updates or Clear History.Windows 11 25h2…
Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked 2026-07-07T23:36:06.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 49%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
maroner pierre
40
Reputation points
asked 2026-07-07T23:36:06.9266667+00:00
maroner pierre
40
Reputation points
2 answers
I was in a Chat and closed it by mistake. I need to continue
I was in a Chal and closed it in error. I still need help. Manage my subscription - DoNotEdit:7094064419
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,489 questions
asked 2025-12-22T19:40:09.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 2%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dave Murray
0
Reputation points
commented 2026-07-07T23:35:16.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 61%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kristine Linck
0
Reputation points
1 answer
Is short-term server-side caching of Azure Maps Weather radar tiles, and display over a third-party basemap, permitted?
I'm building a paid consumer weather app that uses Azure Maps Weather radar tiles (tilesetId microsoft.weather.radar.main, Render API version 2024-04-01) on a Gen2 pricing tier. Architecture: my server fetches radar tiles and caches each frame for about…
Azure Maps
Azure Maps
An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.
928 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 46%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
Why did 3 months of my emails disappear from my outlook inbox this morning
Out of the blue I lost all of my emails in my inbox back to 3/25/2026 - they are not in my deleted folder and I have checked my filters? What is going on
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,495 questions
asked 2026-07-05T17:16:03.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 98%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Susan Manfredi
0
Reputation points
commented 2026-07-07T23:33:17.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
9,125
Reputation points Microsoft External Staff
Moderator
3 answers
when will microsoft rewards restock?
I’ve been trying to redeem my points on Microsoft Rewards, but every time I finally have enough, the gift cards are out of stock. I’ve been grinding since November 2025, and it’s been months now, way longer than it should be. When are they actually going…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,682 questions
asked 2026-05-03T10:28:19.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 62%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Blazebu
15
Reputation points
edited a comment 2026-07-07T23:33:14.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
12,250
Reputation points Microsoft External Staff
Moderator
1 answer
Cannot Log In to Microsoft 365 Account
Hello, I have an issue with my Microsoft 365 account. For the background, I have an expired M365 account that were not belong to me so I don't have the access anymore to that account. So, I am trying to log out this f-ing account and change it either to…
Microsoft 365 and Office | PowerPoint | For business | MacOS
Microsoft 365 and Office | PowerPoint | For business | MacOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
825 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 85%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 83%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
0 answers
cancel Micro 365 subscription in a lock out account
I have 2 accounts and I am locked out of the account that is associated with Microsoft 365. I have tried unsuccessfully to update my account and sign in which I can't seem to do. So I just want to cancel my subscription. How can I do that
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,876 questions
asked 2026-07-07T23:32:22.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 11%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Stuart Paul
0
Reputation points
asked 2026-07-07T23:32:22.0933333+00:00
Stuart Paul
0
Reputation points
1 answer
Microsoft To Do synchronization problems
For a week or so To Do has terrible synch problems for me, and checking recent reviews on play store - that's not just a me problem. The issue is synchronization between the android app and windows desktop app - changes in one, do not reflect in the…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,607 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 72%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
Logging into my email account
Hello I'm having a problem logging into my email account I don't have an authorization code or my authorization app is just not working nothing's coming up when it's sending a code I don't know how to fix this my email address…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,332 questions
asked 2026-07-07T22:03:16.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 50%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
David Wilburn
0
Reputation points
edited the question 2026-07-07T23:31:58.32+00:00
Austin-H
8,355
Reputation points Microsoft External Staff
Moderator
0 answers
No internet
My computer won’t connect to WiFi it says no internet when connected and even with Ethernet
Windows for home | Windows 11 | Internet and connectivity
5,336 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 14.000000000000002%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
case number: [Moderator Note: Personal Info Removed]
This is [Moderator Note: Personal Info Removed], from Microsoft global chat support department. This email is regarding to your case number: [Moderator Note: Personal Info Removed] case number: [Moderator Note: Personal Info Removed]
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,210 questions
asked 2026-07-06T20:27:09.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 3%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Fidel Atchison
0
Reputation points
commented 2026-07-07T23:31:22.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
9,550
Reputation points Microsoft External Staff
Moderator