Network problem with specific device on specific network

Question

Hi there,

I'm having an issue connecting my PC to my home internet. I built the PC a few weeks ago, and am using an MSI b450 carbon pro max wifi - all mobo/network/wifi drivers are up to date, windows is up to date. For the first 2 weeks I was connected to my home network perfectly fine and getting a stable connection, and all of a sudden the connection stopped working mid-upload.  Everything indicates that I am connected to the network, but there is no connection to the internet.  The network troubleshooter cannot find any issues either. The problem persists on both WIFI and ethernet. Every other device I own (10+ devices) can connect with no issues. The interesting thing is that my PC can connect perfectly fine to my GUEST network from the same router/modem as well as my iphone's hotspot.

For this reason I don't believe it to be an issue with my computer's hardware or adapters, and my router is working fine as all other devices are connected and working. It seems to be an isolated issue with my one device not being able to get internet when connected to a single network. I've tried all the recommended fixes online - flush dns, change dns settings, all the resets in command prompt, network reset, forgetting the network and reconnecting... but nothing fixes it. I've also checked into my modem settings and MAC filtering is turned off.

I have an ethernet hub that provides connection to the ethernet jacks in my house, and interestingly I was able to successfully connect to my home network through the hub, but I was only getting a 10mbs half duplex connection and speeds were a bit slow (3-5mb download, 3-5mb upload on speed tests). When I bypass the hub and go straight into the modem I can see the full 1gbs full duplex speed, but then get no internet connection.

If I could get the hub to give me a faster speed I think that could be a viable solution, and as a last resort I'm open to trying a full reformat, but hopefully someone could help fix my problems before that :)

My hub for reference is a 10base-t ethernet hub channel plus model h635

Answer 1

Hi, treevix

My name is Pablo E, I am an Independent Advisor. I would love to help you today.

Try to repair your connection by following these steps:

Click Start and type "cmd."

• Right click on Command Prompt and run as administrator.
• Copy and paste the following line one at a time, pressing enter each time:
• netsh winsock reset - and hit Enter.
• netsh int ip reset - and hit Enter.
• ipconfig / release - and hit Enter.
• ipconfig / renew - and hit Enter.
• ipconfig / flushdns - and hit Enter

You can also try to reset your DNS service with the following steps:

• Press Windows key + R and type "services.msc" and press OK.
• Scroll down to find the DNS client.
• Right click on it and click Restart.

If the above does not work you can follow these steps:

Enter the Start menu or by pressing the Win + I key combination, open the Settings and click on the Network and Internet option. Once there, we select the Status option from the menu on the left side and, within the configurations and options that are loaded in the right panel, we have to look for the restoration of the network.

When you click on this option, it will show us a new window from where we can restore the network in Windows 10. In this way, all network adapters will be removed and reinstalled, and the original configuration of other network components will be restored net. This implies that if we were using some software, such as a VPN client or virtual switches, we will have to reinstall them.

A process that the system performs automatically by clicking on the Reset button that is now displayed in Network Reset in Windows 10 settings. It is normal for the process to not take long, although we must wait until the end completely and restart the computer to continue with the network configuration in Windows 10 as we have done so far.

https://support.microsoft.com/en-us/help/10741/...

You can also check that your drivers are updated.

https://support.microsoft.com/en-us/help/402844...

Answer 2

I recommend you to completely repair Windows before you have to make a copy of your personal files

Microsoft Official Website to download and create Windows 10:

https://www.microsoft.com/en-us/software-downlo...

See here the correct way to recover your files when repairing Windows:

https://www.tenforums.com/tutorials/16397-repai...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 3

i've tried all this already and unfortunately none of this worked