Camera Settings

Question

Does anyone know how to change webcam settings between portrait and landscape modes? During video calls the view of is in portrait mode, which has me sideways in the camera. I'd like to rotate it to landscape so that I can be seen upright.

Answer 1

Hi SheenaChan,

    Sorry for the inconvenient. We just confirmed there is a known issue where your image will rotate 90 degrees with using the non-Chromium version of Edge, typically experienced on a tablet device. We are investigating solutions.

In the meantime, some things you can try:

    1) Install and use Teams for Desktop – https://products.office.com/microsoft-teams/download-app

    2) Install and use the new Chromium Edge - https://www.microsoft.com/edge

    3) Lock rotation on your device.

    4) Go to Windows Settings – Display – Display orientation – select “landscape” if not already selected. If it is, switch to something else, then revert.

I’m hoping one of these solves the issue for you for now, while we continue to investigate a fix on the Teams side. Feel free to comment with what works for you, or that you’re still having the problem.

Best Regards,

Felix

Answer 2

Hi GeraldineFay,

    Sorry for the inconvenient. We just confirmed there is a known issue where your image will rotate 90 degrees with using the non-Chromium version of Edge, typically experienced on a tablet device. We are investigating solutions.

In the meantime, some things you can try:

    1) Install and use Teams for Desktop – https://products.office.com/microsoft-teams/download-app

    2) Install and use the new Chromium Edge - https://www.microsoft.com/edge

    3) Lock rotation on your device.

    4) Go to Windows Settings – Display – Display orientation – select “landscape” if not already selected. If it is, switch to something else, then revert.

I’m hoping one of these solves the issue for you for now, while we continue to investigate a fix on the Teams side. Feel free to comment with what works for you, or that you’re still having the problem.

Best Regards,

Felix

Answer 3

I have this same issue! everyone else I talk to is normal and I am sideways. Yesterday I restarted my computer and it was fixed, but to day I am back to sideways! I am going to try to restart my computer again but not sure why or how it did that!

Answer 4

I think I have had the same problem however I do not really understand your reply. I have just used Teams for the first time for a staff meeting. Everyone else's photo was displayed correctly, mine was sideways at the side of the screen? Please explain why and what I can do to rectify this for future meetings. Thank you

Answer 5

Hi AltheiaB,

As some comments here stated, there is a known issue where your image will rotate 90 degrees with using the non-Chromium version of Edge, typically experienced on a tablet device. We are investigating solutions.

In the meantime, some things you can try:

1. Install and use Teams for Desktop – https://products.office.com/microsoft-teams/download-app
2. Install and use the new Chromium Edge - https://www.microsoft.com/edge
3. Lock rotation on your device.
4. Go to Windows Settings – Display – Display orientation – select “landscape” if not already selected. If it is, switch to something else, then revert.

I’m hoping one of these solves the issue for you for now, while we continue to investigate a fix on the Teams side. Feel free to comment with what works for you, or that you’re still having the problem.

Best Regards,

Felix