StreamDeck doesnt work in new version

Question

StreamDeck doesnt work in new version

Anonymous

The Api Key seccion under privacy settings are disable. Use Streamdeck is very useful when you have a lot of call in the day.

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Answer 1

Hi Dharwin,

Thanks for contacting us,

I understand that you are having trouble using StreamDeck with the new version of Teams. This is a known issue that many users have reported and it is caused by a security-related problem that Microsoft is working on fixing.

According to Elgato Support, the Microsoft Teams plugin for StreamDeck has been temporarily removed from the StreamDeck store until the issue is resolved. This means that you cannot use the StreamDeck buttons to control Teams functions such as mute, camera, hand raise, etc.

Unfortunately, there is no workaround or solution for this problem at the moment. You will have to wait for Microsoft and Elgato to relist the plugin and update your StreamDeck software and device. You can check for updates by clicking on the gear icon at the top-right corner of the StreamDeck app and selecting Check for Updates.

I'm sorry for the inconvenience this may cause you. I hope this issue will be fixed soon and you can use StreamDeck with Teams again.

Regards, Sola