Teams Window Glitching

Question

My Teams app on Mac is glitching out like crazy. Anyone else have this issue? Uninstalled and re-installed it and same issue. Restarted my computer etc.

Still all glitchy.

Answer 1

Hi Dave Fortman,

Just following up to see if the previous suggestions helped resolve the issue. Let us know how things are going—your update would be greatly appreciated! If you think my reply is helpful to you, please remember to mark it as an answer.

This helps others in the community facing similar problems. Thanks for your understanding.

Clover-L - MSFT | Microsoft Community Support Specialist.

Answer 2

Hi Dave Fortman, 

Thank you for reaching out to Microsoft Community. 

To help mitigate the issue, we suggest:   

1. Clear Teams Cache (Most Effective Fix) 
   1. Quit Microsoft Teams completely.
   2. Open Finder.
   3. Press Cmd + Shift + G, then paste:~/Library/Application Support/Microsoft/Teams/
   4. Delete the following folders (if they exist): 
      • Application Cache/Cache
      • blob_storage
      • Cache
      • databases
      • GPUCache
      • IndexedDB
      • Local Storage
      • tmp
   5. Restart your Mac.
   6. Reopen Teams.
2. **Use Teams Web App Temporarily (**If the desktop app is still glitchy) 
   • Go to https://teams.microsoft.com
   • Sign in and use Teams from your browser.
3. Contact Microsoft Support (If needed) 
   • Ticket Support: Visit Microsoft Support and sign in to submit a support request.
   • Phone Support: Microsoft provides customer service phone numbers based on your region. You can find the appropriate contact number here.

Should you need any further assistance, please don’t hesitate to reach out. We’re here to help ensure everything runs smoothly.     

Best Regards,  

Clover-L - MSFT | Microsoft Community Support Specialist.