outlook wont send code

Question

The verification code for outlook is not sending to my email. I have hotmail and its not sending the code to my account and now i cant use outlook because the code will not send.

Answer 1

Hello there,

Thank you for posting in the Microsoft Community

I understand you're trying to access your Outlook account but are unable to receive the verification code. I can imagine how disturbing this must be. Not to worry—I'm here to assist you every step of the way.

Here are some common reasons this issue occurs:
>>Sometimes, emails (especially security codes) can be delayed due to server issues.
>>Your email settings or a third-party app (like antivirus or firewall) might be blocking Microsoft emails.
>>Microsoft might have temporarily locked your account due to suspicious activity, which can affect code delivery.
>>here could be a temporary outage or issue with Microsoft’s servers.

**Here are some steps you can take to fix it: >>**The code may take a few minutes to arrive. Please wait a little while and try again shortly.
>>Ensure your device is connected to a stable internet connection.
>>You can try switching between Wi- Fi and mobile data if possible.
>>If you are currently using a VPN, Firewall or Antivirus, Kindly disable and try again.
>>If the steps above does not work, I would suggest you fill out the account recovery form.
Go to Microsoft Account Recovery and follow the steps to recover your account. ****Here is the account recovery form below:
Recover your account

To help you further, I'll share a link that includes a helpful video along with practical tips to guide you through successfully completing the recovery form.
Help with the Microsoft account recovery form - Microsoft Support

Thank you for your time and understanding!

Best regards

Obyziotta / Microsoft Community Support

Answer 2

Hello,

Welcome to Microsoft Community.

Thank you for reaching out regarding the issue you're experiencing with receiving your Outlook verification code. I understand how Inconveniencing this can be

could you please confirm the following:

Have you recently updated your recovery email or phone number?

Are you able to receive other emails to your Hotmail account?

Kindly see troubleshooting steps below

1. Check Spam/Junk Folders: Sometimes verification emails are mistakenly filtered.
2. Review Security Info: Sign in at https://account.microsoft.com  , go to Security info, and ensure your contact details are up to date.
3. Try a Different Device or Network: Occasionally, device or network settings can interfere with delivery.
4. Kindly use our Sign in helper link which contains Guides and steps
   I can't sign in to my Microsoft account - Microsoft Support

Best Regards,
Sunday | Microsoft Community Support Specialist