Submit button grayed out

Question

Hi,

One of our users has the following issue: in a Form with no required fields, the submit button is grayed out.

I duplicated the Form to my account, with the same settings and there it works like a charm. Any idea what could be going on?

Answer 1

Hi AdoreDelaska,

Thanks for posting your query in Microsoft Community. We haven’t heard from you for days, may I know you have solved the issue? Could you tell us the issue happens on all forms or a specific one? You can try the following:

1. Switch another Web Browser to access Forms again and see if issue persist. 
2. Create a new form and share the link, then see if the submit button is grayed out.

If the issue still persists, please provide the screenshot of your settings page (open your form > click horizontal eclipse on the upper right corner> Settings)

Hope this can help you.

Best regards,

Gloria Li

Answer 2

Hi AdoreDelaska,

May I know you still have any problem about this thread?

Please check the information above when you are free and let us know if it is helpful for you.

Best regards,

Gloria Li

Answer 3

Hi Adore. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

See if this suggestion helps:

https://answers.microsoft.com/en-us/msoffice/fo...

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved.