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Receiving error code CAAC000E when trying to sign into my work account

Anonymous
2023-05-06T07:07:40+00:00

When trying to activate my windows on my work account, I'm receiving the error code CAAC000E: device cap reached

I have signed out of all devices on the account except for the one I'm trying to activate

I can't complete the following steps as my organization has these settings blocked
Select Date and time settings.

  1. Select Set time automatically and, if shown, Set time zone automatically. If you don't have the option to set the time zone automatically, make sure your local time zone is shown in Time zone.
  2. Restart any Office app.
Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. NoOneCan 7,620 Reputation points Volunteer Moderator
    2023-05-07T06:14:04+00:00

    >>>

    I can't complete the following steps as my organization has these settings blocked

    <<<

    For this situation, you need to contact your organization local IT support team for further assistance.

    2 people found this answer helpful.
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  1. Anonymous
    2023-05-07T06:27:44+00:00

    Ok thanks I will follow up with them

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