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Cannot open excel docs in Sharepoint on a MAC

Anonymous
2025-03-03T18:14:21+00:00

I cannot open Excel docs in my Sharepoint account. It just keeps loading with no text. I know I can download excel in Google docs. I have a MacBook Air with Ventura

Microsoft 365 and Office | SharePoint | Other | MacOS

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  1. Anonymous
    2025-03-03T21:01:42+00:00

    Dear Robin Kutner,

    Good day to you!

    I hope you are doing well. Thanks for reaching out to our Microsoft Community Forum. We will be happy to help you.

    I'm sorry to hear that you're experiencing issues with opening Excel files in SharePoint. Based on your description, I would like to clarify whether the issue occurs only when opening the file in a web browser or if it also happens when opening it in the desktop app. Does the file open correctly in the desktop app?

    Before proceeding further, sharing more details about your concern will help us identify the issue and provide better guidance.

    • Are you experiencing the same issue with other Office applications, such as Word or PowerPoint?
    • Have you tried using a different browser to check if the issue persists?
    • Since you mentioned that you're using Ventura, could you please share the exact macOS version number? This will allow me to check on my end with the same OS version.

    We need to first clarify the information before we can determine the subsequent troubleshooting plan, so we are sorry that we cannot directly provide a solution.

    I am looking forward to your response for further assistance.

    Thank you for your understanding. Your cooperation and contributions are greatly appreciated.

    Kind Regards,

    Nahid Sultan

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