Missing Microsoft Store app

Question

Windows 11 Pro 24H2 installed 6/‎26/‎2025 build 26100.6584

This all started when the reliability Monitor indicated a Failed Windows Update Warning two days ago:
Installation Failure: Windows failed to install the following update with error 0x80073D02: 9WZDNCRFJBMP-MICROSOFT.WINDOWSSTORE.

I tried following the suggestions in a TheWindowsClub site:
https://www.thewindowsclub.com/microsoft-store-error-code-0x80073d02

My internet, date, time, and region were fine.
SFC /scannow found an successfully repaired an error.
Dism /Online /Cleanup-Image /ScanHealth indicated store repairable
Dism /Online /Cleanup-Image /Check Health indicated store repairable
Dism /Online /Cleanup-Image /RestoreHealth reported corruption repaired

All operations completed successfully. Rebooted after each command.

Windows Update indicated I was up to date.

I could not find the Windows Store Troubleshooter on my PC.
It does not show in System>Troubleshoot>Other troubleshooters>Other.
Nor does it appear in System>Apps>Installed apps.

The only Microsoft Store reference was further down in Related settings in
System> System components,
where advanced options allowed me to attempt Repair and Reset.
I tried both. Still could not find a troubleshooter anywhere.

I even tried to reset Microsoft Store cache. No joy.

Where do I find and invoke the Microsoft Store Troubleshooter ?

Answer 1

Please install the Store app using one of the methods posted in the following thread.

https://learn.microsoft.com/en-us/answers/questions/4158244/cant-reinstall-microsoft-store?forum=windows-windows_11-windows_store&referrer=answers

Answer 2

On Windows 11, Microsoft has retired the separate “Microsoft Store Troubleshooter.” That’s why you can’t find it under Other troubleshooters anymore.

What you can still do:

Use Settings → System → System components → Microsoft Store → Advanced options → Repair/Reset (you already tried this).

Clear the cache again with wsreset.exe.

If the Store still won’t update, re-register it by running this in PowerShell (Admin):

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

So short answer: the old Microsoft Store Troubleshooter no longer exists in Windows 11, and you’ll need to rely on Reset/Repair options or re-register via PowerShell instead.

Answer 3

Hi, good day!

Please let me know if you have tried the methods below.

• If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.
• Reset the Microsoft Store cache using a different command

Press the Windows Logo Key + R to open the Run dialog box, type

wsreset.exe -i

and then select OK.

Note:

A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

• Check the Microsoft Store Install Service

Press the Windows Key + S and type in services.msc.

Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

If disabled, change it to Automatic, click Start and click OK.

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If these does not work, please make sure to uninstall the Microsoft Store and Xbox app first.

Uninstall the Microsoft Store app

Press Windows key + X

Click and Run Windows PowerShell as Administrator. Copy and paste the command below then press Enter.

get-appxpackage *WindowsStore* | remove-appxpackage

Uninstall the Xbox app

Open Settings then select Apps

Under Installed apps, find Xbox app

Click it then Uninstall

Once the two apps are uninstalled, install the Xbox app from the link below

https://aka.ms/XboxInstaller

Restart your computer then open the Xbox app

This will prompt to install the Microsoft Store app

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I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

Answer 4

Hi,

Try the options in this thread:

https://learn.microsoft.com/en-us/answers/questions/3983846/how-to-reinstall-microsoft-store-app-in-windows-11