fix windows up date errors

Question

fix windows update errors 2025-11 Security Update (KB5068861) (26200.7171)

Answer 1

. Error code: (0x80073712)

Answer 2

Hi. I'm David, and I'm happy to help you.

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Please clarify the following:

Are you getting an error code? If yes, which one?

If you don't get an error code, see the update history.

• Press "Windows + I" and select "Windows Update > Update history".

If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

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Also. What is the current "OS Build" of your Windows 11?

• Press "Windows + R", type winver, and click OK.

If you prefer, share a screenshot.

Be sure to censor your email address if it appears. The Microsoft Q&A is public.

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I await your reply.

Answer 3

To fix Windows Update errors related to the 2025-11 Security Update (KB5068861), you can follow these general troubleshooting steps:

1. Run the DISM Tool: Use the Deployment Imaging Service and Management Tool (DISM) to repair Windows Update corruptions. Open an elevated command prompt and run the following command:

      DISM.exe /Online /Cleanup-image /Restorehealth
   

   This command may take several minutes to complete and works best when connected to Microsoft Update servers.
2. Run the SFC Tool: After running DISM, use the System File Checker (SFC) to scan for and restore corrupted system files. In the same elevated command prompt, type:

      sfc /scannow
   

   Allow it to complete and follow any instructions provided.
3. Check Windows Update Services: Ensure that the Windows Update service is running. You can check this by typing services.msc in the Run dialog (Win + R) and ensuring that the service is set to "Automatic" and is currently running.
4. Clear Windows Update Cache: Sometimes, clearing the Windows Update cache can resolve issues. You can do this by renaming the SoftwareDistribution folder:

      Ren %systemroot%\SoftwareDistribution\DataStore DataStore.bak
      Ren %systemroot%\SoftwareDistribution\Download Download.bak
   

   After renaming, try running Windows Update again.
5. Check for Pending Updates: Sometimes, pending updates can block new installations. Make sure to restart your computer to apply any pending updates.

If these steps do not resolve the issue, you may need to look for specific error codes related to the update failure and follow targeted troubleshooting steps for those errors.

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References:

• Fix Windows Update corruptions and installation failures
• Windows Update common errors and mitigation