How to fix error code 0x800704cf

Question

I am using windows 11on a PC and when I try to log into my Microsoft account I get the error code, even though I am already online.

How do I sort this?

Answer 1

Hi Frankie,

Thank you for sharing your question. I understand how annoying error code 0x800704cf is when you're trying to sign into your Microsoft account, especially when your internet seems to be working fine. Usually, this error means Windows is having a hard time checking your network is real for Microsoft stuff, even if you are online. Let’s sort this together.

This can happen for a few reasons, like your network settings being off, old drivers, a VPN messing things up, or something being off with your TCP/IP.

Please follow these steps.

You can try some more in-depth things, like resetting TCP/IP and Winsock. Open Command Prompt as an administrator and type these commands one after the other:

netsh winsock reset

netsh int ip reset

ipconfig /flushdns

Then, restart your computer.

If none of that does anything, you might want to think about making a new user profile

 

I hope this answer is helpful, if you have any questions, feel free to reply.

 

Best Regards,

Noel

Answer 2

The error code 0x800704cf typically indicates a network-related issue when trying to connect to your Microsoft account. Here are some steps you can take to resolve this issue:

1. Check Network Connection: Ensure that your internet connection is stable and functioning properly. You can try restarting your router or switching to a different network.
2. Run Network Troubleshooter: Go to Settings > Network & Internet > Status. Click on "Network troubleshooter" to diagnose and fix any network issues.
3. Reset Network Settings: You can reset your network settings by going to Settings > Network & Internet > Status > Network reset. This will remove and reinstall all your network adapters and set other networking components back to their original settings.
4. Check Date and Time Settings: Make sure that your date and time settings are correct. Go to Settings > Time & language > Date & time, and ensure that "Set time automatically" and "Set time zone automatically" are enabled.
5. Disable VPN or Proxy: If you are using a VPN or proxy, try disabling it temporarily to see if that resolves the issue.
6. Update Windows: Ensure that your Windows 11 is up to date. Go to Settings > Update & Security > Windows Update, and check for updates.
7. Check Firewall Settings: Sometimes, firewall settings can block access. Ensure that your firewall is not blocking Microsoft services.

If these steps do not resolve the issue, consider reaching out to Microsoft support for further assistance.