LOOKING FOR TOUCHSCREEN DRIVER

Question

LOOKING FOR TOUCHSCREEN DRIVER DATED 6/21/2006 VERSION 10.0.19041.3636

I WENT FROM WINDOWS 10 TO WINDOWS 11 AND WHEN I DID THAT EVERYTHING WORKED FLAWLESSLY EXCEPT MY TOUCHSCREEN STOPPED WORKING. WINDOWS HAS BEEN UPDATING AND I'M NOW IN 25H2. AGAIN, EVERYTHING WORKS EXCEPT MY TOUCHSCREEN.

IT IS NO LONGER LISTED IN HID WHERE IT USED TO BE!

BEING PARTIALLY DISABLED I DEPEND A LOT ON THE TOUCHSCREEN ABILITY. LOOKING FPR SOME HELP AS IT'S BEEN A WHILE SINCE IT HAPPENED.

LAPTOP IS AN HP PAVILION RUNNING WINDOWS 11 HOME . AGAIN, I'M LOOKING FOR A URL TO DOWNLOAD THE TOUCHSCREEN DRIVER VERSION 10.0.19041.3636 DATED 6/21/2006

Thanks for any help you might be able to provide. Laptop is out of warranty.

Answer 1

Hello,

Try downloading the official drivers for your hp pavilion by going to hp’s website and search your hp pavillion’s model number and year, they will likely have the original touchscreen drivers.

You mentioned that the drivers are dated for 2006, if this is the case I would like to suggest that you revert to windows 10, windows 11 is not designed to function on devices of that age, which is likely why the touchscreen stopped working.

Hope you find this helpful,

JC

Answer 2

It seems that your touchscreen is not being recognized after upgrading to Windows 11. To resolve this issue, you may need to ensure that you are using the appropriate drivers for your touchscreen device.

Windows 11 is designed to work with Microsoft-provided inbox drivers for touchscreen devices, which typically include HID over USB, HID over I²C, or HID over SPI. If your touchscreen device is not listed in the Human Interface Device (HID) section, it may indicate that the driver is not installed or recognized.

Here are some steps you can take to troubleshoot and potentially resolve the issue:

1. Check Windows Update: Ensure that your system is fully updated through Windows Update, as it may automatically install the necessary drivers for your touchscreen.
2. Device Manager: Open Device Manager and look for any devices with a yellow exclamation mark, which indicates a driver issue. If you find your touchscreen device, try right-clicking it and selecting "Update driver."
3. Reinstall Drivers: If the touchscreen is still not recognized, consider uninstalling the device from Device Manager and then restarting your laptop. Windows should attempt to reinstall the driver automatically.
4. Manufacturer's Website: Visit HP's support website to see if there are any specific drivers available for your HP Pavilion model that are compatible with Windows 11.
5. Compatibility Mode: If you have an older driver version, you can try installing it in compatibility mode for Windows 10.

Unfortunately, I cannot provide a direct URL for downloading the specific driver version you mentioned (10.0.19041.3636 dated 6/21/2006). However, following the steps above should help you get your touchscreen working again.

If these steps do not resolve the issue, you may want to consider reaching out to HP support for further assistance.

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References:

• Touchscreen Devices
• Touchscreen Implementation Guide