microsoft 365 Subscription

Question

i would like to cancel the subscription with microsoft 365

Answer 1

The steps provided by the AI above are for business customers.

If you are a private user, on the link below, Microsoft provides the steps to cancel your Microsoft 365 subscription and to check your eligibility for a refund, if applicable.

https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b

Answer 2

To cancel your Microsoft 365 subscription, you can follow these steps:

1. Go to the Microsoft 365 admin center.
   • If you're using the Simplified view, select Subscriptions.
   • If you're using the Dashboard view, go to Billing > Your products.
2. Select the subscription that you want to cancel.
3. On the subscription details page, in the Billing settings section, under Subscription status, select Cancel subscription.
4. If you’re within the grace period for cancellation, select a reason for canceling, provide optional feedback, then select Cancel subscription.
5. If you’re outside the grace period, you can only turn off recurring billing. In the Canceling your subscription pane, review the information and select edit the recurring billing settings.
6. In the Edit recurring billing pane, select Off, then select Save.
7. Repeat the steps to cancel all active subscriptions if needed.

Make sure to check your billing account type, as the cancellation process may vary depending on whether you have an MCA or MOSA billing account type.

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References:

• Cancel your subscription in the Microsoft 365 admin center
• Before you begin