Onedrive problems

Question

I tried to set up Onedrive and it gave me an error message with the text (Error code: 0x80070070). How could I fix this?

---

Moved from: Community Center | Discuss the Q&A site | Get started on Q&A

Answer 1

Hello Micah Rivera, thanks for posting this in our community.

The error code 0x80070070 in OneDrive typically means “There is not enough disk space” on the drive where OneDrive is trying to sync files.

First, check the available disk space by opening File Explorer and going to This PC. Look at the free space on your system drive, usually C:. If space is low, free up storage by deleting unnecessary files, emptying the Recycle Bin, or using Disk Cleanup by pressing Win + R and typing cleanmgr.

Next, reduce the OneDrive sync size. Right-click the OneDrive icon in the taskbar and open Settings. Go to the Account tab and choose folders. Uncheck large folders you don’t need synced locally.

If your system drive is full but another drive has space, you can change the OneDrive location. Unlink OneDrive by going to Settings, then Account, and selecting Unlink this PC. Sign in again and choose a new folder location on a drive with more space.

Also, check your OneDrive cloud storage quota and clear temporary files by going to Settings, then System, then Storage, and selecting Temporary files.

After freeing up space, restart your PC and try setting up OneDrive again.

Kind regards,

John Oli

Answer 2

The error code 0x80070070 typically indicates that there is insufficient disk space available on your device. To resolve this issue, you can follow these steps:

1. Check Disk Space: Ensure that your operating system disk has enough free space. Ideally, you should have at least 20 GB of available space.
   • Open File Explorer, right-click on Local disk (C:), and select Properties to check the available space.
2. Free Up Space: If you find that your disk space is low, consider the following methods to free up space:
   • Uninstall unused applications.
   • Delete or archive files that you no longer need.
   • Move files to another disk or an external storage device.
3. For Virtual Machines: If you are using a virtual machine, check the disk quota settings to ensure that there are no quotas limiting the disk space.
   • You may also consider extending the operating system disk if necessary.
4. Using External Storage: If you cannot free up enough space, you can use an external drive during the update process.

After addressing the disk space issue, try setting up OneDrive again.